Why is Officejet Pro 6968 Not Printing?

There are multiple reasons why the Officejet Pro 6968 printer is not printing. To resolve the issue, we have added instructions below to answer the question of why the Officejet Pro 6968 is not printing. Or, contact us for assistance and we will provide you with hand-held assistance in resolving the Officejet Pro 6968 printer.

If the printer is not printing after giving a print command, then there is an issue with the communication between the printer and the device. The steps below will assist in resolving the Officejet Pro 6968 printer issue.

  1. Complete a physical check of the Officejet Pro 6968 printer. Ensure that all the cables connecting the printer and the device are intact.
  2. Following this, check the wireless connection. It should be active and be in fully working condition.
  3. Note that the printer and the device should be connected to the same wireless connection.
  4. Restart the wireless connection router to resolve underlying issues.
  5. Check the Officejet Pro 6968 printer driver. If there is an update, the printer driver should be updated.
  6. Complete the process at once by downloading the Officejet Pro 6968 printer driver from the HP Support website.
  7. Restart the Windows or Mac device to which the printer is connected.

If there are further issues with the Officejet Pro 6968 printer despite these changes being made, then you can contact us. Ensure that the steps are not skipped as they could cause further damage to the printer. Alternatively, complete the last step to ensure that all measures have been taken to resolve the Officejet Pro 6968 printer not printing issue.

Restart the Officejet Pro 6968 printer

  1. While the Officejet Pro 6968 printer is powered up, remove the power cord.
  2. The power cord should be removed from the rear of the printer.
  3. Then the power cord should be removed from the power supply.
  4. This will cause the Officejet Pro 6968 printer to shut down.
  5. Allow the Officejet Pro 6968 printer to remain turned off for a few minutes.
  6. Connect the Officejet Pro 6968 printer back online using the power cord.
  7. This will power up the Officejet Pro 6968 printer back online.

Get in touch for assistance. Call us!

 

Scroll to Top

Get Instant Support

Chat With Our Expert

+1 855 429 0726

Technical Support