HP Envy 5020 Troubleshooting

HP Envy 5020 printer Off-line error:

1. If the printer is not on-line.
2. Turn the HP Envy 5020 printer off.
3. Turn on the printer.
4. Unplug and Re-plug the Ethernet cable into your Internet port.

HP Envy 5020 Unresponsive USB Connection:

1. Make sure that your HP Envy5020 printer is plugged into the power supply and turned on.
2. Remove the Envy5020 USB cable from the computer.
3. Go to Control panel settings.
4. Choose the option “Devices and printers“.
5. Remove the HP Envy5020 printer from the list.
6. Restart your computer.
7. Connect the HP Envy 5020 USB cable to the computer.

HP Envy 5020 Printer Will Not Connect To Wi-Fi:
If your Envy5020 printer is not working, then software installation may be necessary. Follow the instructions and install the printer software In short.

1. Before installing the Envy5020 printer software, make sure your computer and the router are turned on.
2. Confirm the computer is connected to the same wireless network.
3. Turn on the HPENVY5020 printer.
4. Follow the instructions and install the printer software.

HP ENVY5020 Printer Driver Unavailable

In case your ENVY5020 printer driver unavailable. Follow with the below steps to fix the driver issue.

1. Open the Easy-start driver.
2. Select the scan now option.
3. Checks for any other driver installed on your computer.
4. Choose the update all option.
5. Then, the drivers installed in your computer will update at the time.
6. Next, Turn off the wireless router, and the HP Envy 5020 printer device.
7. Then, Power off the computer and disconnect the cable.
8. Now, wait for 10 seconds.
9. Then turn on the wireless router, HP the Envy 5020 printer, and the computer.
10. Verify that your HP Envy 5020 printer is connected to the wireless network.
11. Confirm the HP Envy 5020 printer software installed.
12. By these steps, the printer driver will get the fix.

Steps to Fix HP Envy 5020 Printer won’t Scan
Follow these steps to resolve the scan issue In short.
Solution 1:

1. Turn off your HP Envy 5020 printer device.
2. Check the power cable of the HP printer device connected.
3. Close all the running or active programs.
4. Restart your computer.
5. Turn on your HP printer device.
6. Try to scan the document or Photo.

Solution 2:

1. Uninstall the printer software.
2. Now, Reinstall the HP ENVY5020 software.
3. Also, check the connection status of network and printer.
4. Now, try to scan your desired files.