Fix Windows Cannot Connect to the Printer Issue

Are you attempting to add your network shared printer with Windows? And finding a prompt that your Windows cannot connect the printer, how will you feel at this moment? Highly frustrated, right! In this case, you will have to follow the result-proven troubleshooting steps listed below that will help you in resolving the problem at ease. Listed below are the highly recommended issue fixing steps:

Solution 1: Restart Print Spooler Service
Solution 2: Create a New Local Port
Solution 3: Delete Printer Drivers
Solution 4: Copy “mscms.dll” Manually
Solution 5: Delete a Sub key

Every solution has been reported useful by printer users. So, try all the steps one-by-one until the printer problem gets fixed.

Solution 1: Restart Print Spooler Service

To stop and start the print spooler service, you will have to follow the set of instructions given below:

Firstly, open a run dialog box by pressing Windows key + R together.
In the dialog box, you will have to enter service.msc and click ok to continue.
From the list of menus, find print spooler service and double-click on it.
Now, in the service status window, click stop.
Next, tap on the start menu again to restart the print spooler service.
Add your printer and check if the problem resolves.

Solution 2: Create a New Local Port

To create a new local port, you will have to follow the set of instructions given below:

Go to the control panel of your printer, and select the devices and printers icon.
Now, check if you have logged in as an administrator before attempting to add your printer.
Next, from a prompt that appears on the Windows screen, choose to add a network, wireless, or Bluetooth printer menu.
Pick to create a new port option. Change the type of the port to local, and hit enter.
Now, enter the port name and port address to proceed.
Next, select your printer model and follow the on-screen wizard to complete adding your printer to the Windows at ease.

Solution 3: Delete Printer Drivers

Most printer problems might be due to corruption or damage in the printer driver software. So, try deleting and installing new driver software in no time.

Press Windows Key + R together to open a dialog box where you will have to enter printmanagement.msc, and click ok.
Now, select the all drivers menu and click the delete option.
Next, add the latest printer driver to resolve the printer problem.

Solution 4: Copy “mscms.dll” Manually

Do as instructed below to complete troubleshooting the printer problem in no time:

Firstly, find “mscms.dll“ from the C:\Windows\system32 folder.
Now, copy the particular file to the required destination that accepts print spooler service.
Next, try to connect your printer to Windows. If you still cannot add your printer to Windows, follow the next set of instructions.

Solution 5: Delete a Subkey

By editing the registry keys by mistake, you will face serious printer troubles in the future. So, before you attempt to modify the registry keys, you will have to back up those keys using the following steps given below:

Firstly, you should stop the print spooler service. To cease the print spooler service, you can refer to Solution 1 described in our segment.
Now, open the dialog box by holding the Windows key and R button together.
Now, select the subkeys and click the delete menu.
Next, consider restarting the print spooler service.
Reboot your computer and try adding your printer to the PC. These solutions will assist you in resolving the printer problem. And you can also add the printer to Windows at ease without hassles.