Brother MFC-J6930DW Troubleshooting

Learn how to fix your Brother MFC-J6930DW printer issues in short. Follow the  below mentioned steps to fix Brother MFC-J6930DW printer issues. This article includes Brother MFC-J6930DW Troubleshooting solution for both Windows and Mac OS.

1. Brother MFC-J6930DW Connection Error
Brother MFC-J6930DW printer Offline error
Brother MFC-J6930DW Unresponsive USB Connection
Brother MFC-J6930DW Printer Will Not Connect To Wi-Fi
Brother MFC-J6930DW printer driver unavailable
Fix Brother MFC-J6930DW printer won’t scan
2. Brother MFC-J6930DW Setup Issues
How to uninstall the printer in Windows?
How to remove the printer in Windows?
How to remove and uninstall the printer in Mac?

Brother MFC-J6930DW Connection Error

Brother MFC-J6930DW Printer Off-line Error:
  1. If the printer is not on-line.
  2. Turn off the Brother MFC-J6930DW printer.
  3. Turn on the printer.
  4. Unplug and Re-plug the Ethernet cable into your Internet port.
Brother MFC-J6930DW Unresponsive USB Connection:
  1. Make sure that your Brother MFC-J6930DW printer is plugged into the power supply and turned on.
  2. Remove the USB cable from the computer.
  3. Go to Control panel settings.
  4. Choose the option “Devices and printers“.
  5. Remove the Brother MFC-J6930DW printer from the list.
  6. Restart your computer.
  7. Connect the Brother MFC-J6930DW Printer with USB cable to the computer.
Brother MFC-J6930DW Printer Will Not Connect To Wi-Fi: If your printer is not working, then software installation may be necessary. Follow the instructions and install the printer software In short.
  1. Before installing the printer software, make sure your computer and the router are turned on.
  2. Confirm the computer is connected to the same wireless network.
  3. Turn on the Brother printer.
  4. Follow the instructions and install the printer software.
Brother MFC-J6930DW Printer Driver UnavailableIn case your  printer driver is unavailable. Follow with the below steps to fix the driver issue.
  1. Open the Easy-start driver.
  2. Select the scan now option.
  3. Checks for any other driver installed on your computer.
  4. Choose the update all option.
  5. Then, the drivers installed in your computer will update at the time.
  6. Next, Turn off the wireless router, and the Brother MFC-J6930DW printer device.
  7. Then, Power off the computer and disconnect the cable.
  8. Now, wait for 10 seconds.
  9. Then turn on the wireless router, Brother MFC-J6930DW printer, and the computer.
  10. Verify that your Brother MFC-J6930DW printer is connected to the wireless network.
  11. Confirm the Brother MFC-J6930DW printer software installed.
  12. By these steps, the printer driver will get the fix.
Steps to Fix Brother MFC-J6930DW Printer won’t Scan Follow these steps to resolve the scan issue In short. Solution 1:
  1. Turn off your Brother MFC-J6930DW printer device.
  2. Check the power cable of the Brother printer device connected.
  3. Close all the running or active programs.
  4. Restart your computer.
  5. Turn on your Brother printer device.
  6. Try to scan the document or Photo.
Solution 2:
  1. Uninstall the printer software.
  2. Now, Reinstall the Brother MFC-J6930DW software.
  3. Also, check the connection status of network and printer.
  4. Now, try to scan your desired files.

Brother MFC-J6930DW Setup Issues

Learn how to uninstall the Brother MFC-J6930DW printer in Windows:
  1. Disconnect the Brother MFC-J6930DW printers USB cable.
  2. Go to “Control panel“.
  3. Choose “Programs and Features“.
  4. Select and Uninstall all the Brother MFC-J6930DW printer driver.
Learn how to remove the Brother MFC-J6930DW Device in Windows:
  1. Go to “Control panel” settings.
  2. Choose the option “Devices and printers“.
  3. Select your printer model.
  4. Remove the Brother MFC-J6930DW printer.
  5. Restart your computer.
Learn how to remove and Uninstall the Brother MFC-J6930DW in Mac:
  1. Open the “Apple menu”.
  2. Go to “System Preferences”.
  3. Choose the “Printers & Scanners” from the menu.
  4. Select the Brother MFC-J6930DW printer in the list.
  5. Click the Remove button to uninstall the printer.
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